Frequently Asked Questions

  1. What is a Fluff and Fold laundry service?

Fluff and Fold laundry service is a convenient way to get your laundry done without doing it yourself. You will typically drop off your dirty laundry at our store located at 4022 E 7th St, Long Beach, CA 90804, and our staff will wash, dry, fold, and package your clothes for pick-up. You'll then receive a notification when your laundry is ready for pick-up. You can even save more time using pickup and delivery options here.

2. What types of items can I have laundered with a Fluff and Fold service?

We accept a variety of items, including clothing, linens, and towels. If you have any restrictions on specific ways to wash your items, such as delicate fabrics and hang-dry items that require special care, please let us know, and our staff will accommodate your request as best as possible.

3. How much does Fluff and Fold laundry service cost?

We charge by the pound. For in-store drop-off, the price is $1.75/lb. For same-day pickup, the price is $1.95/lb. If you want the pickup and delivery service, it only costs an extra $0.25/lb (the same day is $0.50/lb). For comforters (Twin/Full), the price is $15.00/each and $20.00/each (Queen/King)

4. Do I need to provide my own laundry detergent or fabric softener?

No, we have a variety of laundry detergents and fabric softeners, including free and clear detergents for sensitive skin. It’s all included in our price. However, if you have specific preferences, you can let us know, and our staff will ensure to follow that.

5. How long does it take to get my laundry back?

With our Fluff and Fold service, your laundry will be ready for pick-up the next day. We have the express service available if you need to pick up your laundry on the same date.

6. What if I have a specific request, such as folding or hanging my clothes in a certain way?

Yes, we can also accommodate specific requests. Just let us know, and we will ensure to follow your instructions.

7. How do I pay for Fluff and Fold laundry service?

We accept cash, credit cards, debit cards, Zelle, Venmo, and Apple Pay

8. How do I book a pick up and delivery?

You can use our app here to book a pickup and delivery. Or you can call us at (562) 676-0209

9. How do I contact you for additional questions?

You can call us at (562) 676-0209 or email us at cocolaundry.lb@gmail.com